Welcome to the City of Barrie's View Your Water Billing Account

Security update added to online water billing portal:

To help protect your personal information, this system uses Multi Factor Authentication (MFA). MFA adds an extra layer of security by requiring a verification step in addition to your password. This helps prevent unauthorized access and keeps citizen data safe. You may be asked to enter a one time code when signing in. Thank you for helping us keep our services secure.


This service offers up-to-date, online views of customer water accounts. From the comfort of home, citizens can review such information as billing, consumption and payment history. The City of Barrie offers e-billing for water and wastewater bills, to make accessing your water bill simpler and more convenient for you. Through e-billing, customers will be notified when their bill is due through email and see all billing details all in one place.

If you have not used this system before, please select the "New User" option in the left-hand menu to get started. Once your profile has been created you will be able to link your water billing account and manage e-billing. To do this, you will need your account number and the last bill amount.

If you are a returning user and looking to enroll in e-billing, please login with your registered email and password. Then, select the "Manage eBilling" option in the left-hand menu.

Water and Wastewater rates are changing effective May 1, 2026.

NOTE: To close your water account or change your mailing address, please use the links below.

Mailing Address Change Form
New Account/Cancellation Form